About Sarah Hope

 Sarah Hope Marshall

is an accomplished speaker and experienced community development consultant. Sarah brings vast diversity and social impact experience to her consulting work, having spent almost two decades in various forms of community development work. She earned her MBA from North Park University in 2010, with a self designed concentration in community development. Her professional tenure includes work in direct service, faith based organizations, community organizing and social enterprise before becoming involved in economic empowerment work in 2012, when she joined the credit union industry.

As a result of her time in the credit union industry, Sarah has experience with data conversions and mergers, major tech upgrades, lending and consumer finance, and change management. She used these experiences to inform her role as an adjunct professor in the subjects of leadership and management, giving her practical experience in teaching others how to navigate transition. She now uses her unique skill sets to help businesses and socially focused organizations build or improve their business models for increased profitability and greater community impact. 

 

 

As a credit union employee, Sarah assumed increasing responsibility until she took over as CEO of a CDFI credit union focused on serving the financial needs of those experiencing financial crisis or poverty. During her tenure, she regularly participated in consumer advocacy work and served on an advisory committee for the Consumer Financial Protection Bureau, a federal agency. She also wrote regularly for CuInsight and received the 2018 Small Credit Union Leadership Award from the Illinois Credit Union League for her service to small credit unions. Sarah is personally passionate about fair and equitable finance, and sits on the Illinois State Comptroller’s BankOn Advisory Committee. Sarah’s perspective as a person living with phenylketonuria, a rare and lifelong metabolic disease, informs her diversity work.

Sarah is currently writing a thesis on the impact of technology on place-based community development as part of a master’s degree program at The University of Chicago.